Returns & Exchanges
At Boketto Float & Wellness, we want you to find your inner peace with every purchase. If you are not completely satisfied with your retail items, we offer a 30-day return window for unopened and unused products.
Initiate Your Request
Contact our wellness team via email or visit our front desk with your order number and receipt to begin the return process.
Prepare the Package
Ensure the item is in its original, unopened packaging with all tags attached to qualify for a full refund or exchange.
Ship or Drop Off
Bring your item directly to our center or mail it back to our boutique using a trackable shipping method of your choice.
Receive Your Refund
Once our team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing