Frequently Asked Questions
Everything you need to know about your wellness journey with us.
How long does shipping take for wellness products?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy for self-care items?
We offer a 30-day return policy for most unopened and unused wellness products. For hygiene reasons, certain items like essential oils or personal care tools must be in their original sealed packaging.
Can I purchase a digital gift card for services or products?
Yes, we offer digital gift cards that can be used for both our online retail shop and in-person wellness services. They are delivered instantly via email after purchase.
Are your products cruelty-free and ethically sourced?
Absolutely. At Boketto, we curate our inventory from suppliers who prioritize ethical sourcing, sustainable practices, and cruelty-free manufacturing processes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.